The Secret Benefits of Replying to Reviews
(and how it can boost your sales by over 35%)
When people go online to find a local business, whether for a service, a product, or a place to eat, they often rely heavily on digital word-of-mouth... reviews on platforms such as Google and Facebook.
As well as the overall star rating and number of reviews, they also dig deeper into individual reviews looking for real-world feedback. Particularly, many zero in on the critical reviews, those with 1 or 2 stars, to understand any potential shortcomings or issues previous customers have encountered.
Do you reply to your reviews?
Most businesses will have lots of good reviews and some bad reviews but it is the business's response to the reviews that can either boost their reputation in the mind of the potential customer - or send them running to one of your competitors!
Let me ask you a question...
Do you reply to all of the reviews that are left for your business in Google?
If not, then I can guarantee that you will be missing out on potential customers AND your website will be ranking lower than it could be in Google!
Here are some statistics for you...
89% of consumers read businesses' responses to reviews.
Survey by Bright Local
In other words, potential customers want to see how the business responds to reviews... do they acknowledge their customers and address their concerns... or do they just ignore them?
People spend 49% more money at businesses that reply to reviews.
Womply
And so when they see that a business replies to both positive and negative reviews in the right way, they are far more likely to go and spend money at that business. Even bad reviews can be seen as positive in the eye of the reader IF they are responded to in the right way!
Businesses that reply to more than 25% of their reviews earn 35% more revenue than average.
Womply
So in other words, if you simply reply to your reviews you'll get more customers and make more sales than businesses that don't!
And here's an important fact that the search engines themselves confirm...
So replying to all of your reviews will help to push you up the Google rankings too, which means that more people find you in the search engines, which in turn means that you get even more customers.
When you read all of the above though, don't you think it's bizarre that...
Only a quarter of businesses reply to reviews...
and those that do respond only reply to 20.8% of their reviews
BIZARRE! BUT GREAT NEWS FOR YOU ISN'T IT?
It means that simply by replying to all of your reviews you'll push ahead of virtually all of your competitors.
So why don't you already reply to all of your reviews?
If you're like most businesses it's for one (or more) of these reasons...
- You don't have the time
- You don't know how to best reply to reviews, particularly the bad ones
- You don't feel that your grammar and spelling is good enough to compose good replies
- You don't look because you have a fear of seeing bad reviews
- You've tried replying but end up always saying the same thing
- You had no idea that it could actually help you to attract more customers and boost your rankings
Whatever your reason, I'd like to show you a solution. A solution that uses A.I to write your replies for you in just seconds!
Introducing Review Responder
With Review Responder, writing the perfect reply to every Google review is as easy as this…
So within seconds, the perfect reply can be posted for every review!
But, I’m sure you’re wondering how good the replies are, and what they look like?
Well, now you can see for yourself!
Try the Live Demo...
Simply search for your business name in the box below and the AI will automatically write some sample replies to your latest reviews. These won’t be posted of course, but you’ll be able to see the quality of the review replies you'll receive...
So that's a demonstration of what Review Responder can do. But the best way for you to see how well it can reply to your own reviews is to take it for a FREE test drive!
And for a limited time, I'm offering a completely free, 14-day trial of Review Responder.
There's absolutely no obligation. After the 14-day trial, if you don't wish to keep Review Responder, then you won't be charged a penny!
If you do nothing else... please use the 14 days to reply to all of your existing reviews - FOR FREE.
It's my gift to you for trying Review Responder.
If you wish to keep Review Responder after your free trial, you can choose either the monthly payment option for £24 (or $30) per month, or just £167 ($211) for a full year. The yearly option is the most popular with our clients because it works out at less than £14 per month and saves you a huge £121/$149 over the year.
To get started with your 14 day free trial, simply click this button...
FAQs
Yes that is correct. The email is from Review Boost with the subject line of "New Review from (the name of the person who left the review)"
The email contains the following information...
The number of stars (1-5) you have been given by the reviewer.
The wording they gave in their review.
A suggested reply to the review (similar to those you'll have seen in the demo above).
Three buttons: Approve, Re-write and Reject.
If you click the Approve button, the reply is immediately posted to the review in Google.
Click the Re-write button and you are immediately logged into your Dashboard where the A.I. will write a different reply for you. In the Dashboard you can hit the Re-write button as many times as you wish to get the reply you like, or you can edit a reply if you prefer.
Click the Reject button and the reply will not be posted.
It certainly can. You'll get a login to your own Review Responder Dashboard that will display all of your Google reviews.
Next to each review is a Write Reply button that you can click.
If you're happy with the reply that is written for you, you can simply then click Post to Google. Alternatively, there is a button to re-write the reply.
You can go through all of your old reviews in this way - even when you're on the 14-day free trial!
It's a good way for several reasons...
1. Most business owners don't have the time to craft a good reply to every review. With Review Responder you can just press 1 button and a perfectly written reply is posted for you.
2. Every reply is different. Instead of just "thanks for your review" which is the obvious thing for most businesses to post, you get a personalised reply that includes the reviewer's name and mentions some of the details they included in their review.
Try the demo above to see just how good the replies are.
Yes, Review Responder can be used in any country. You can also pay in different currencies too. You'll see the options at the top of the Order Page.
You could get started by simply by asking every client or customer if they would give you a review. The response will be low (because they need to remember to leave a review when they're home, then search to find where to leave the review etc), but it will get you some more reviews.
As a supercharged option though, take a look at Review Boost for a guaranteed way to get 5x or even 10x the number of reviews you get now.
Not at all. Once you start using Review Responder we don't think you'll ever want to cancel - but if you do, you can cancel at any time. You can then continue to use Review Responder for the period that you've already paid for, but won't be charged again after that.
Once you've placed your order we'll send you an email asking you for some information to enable us to set up your Review Responder system.
We'll then create your Dashboard login and send the login details to you.
And that's it. From that moment on you'll receive an email every time someone leaves a review for you. And that email will include the A.I. reply that you can click to accept or re-write.
You can also login to your Dashboard at any time to get the A.I. to write replies to your older reviews.
If you have any other questions or would like to chat about using Review Responder in your business, then you have several options...
1. Book a free, no-obligation chat with us at a time of your choosing by Clicking Here.
2. Call us on +44 1283 515606
3. Email chris@reviewboost.co.uk
I know that you're going to enjoy using Review Responder and seeing the great replies it creates for your reviews. But even more, I know you're going to love the extra customers that it will bring to your business in the coming months.
So click the button above now and you can be replying to all of your reviews within the next 24 hours.
Best regards,
Disclaimer: Review Boost is not a part of the Google website or Google Inc. Additionally, This site is NOT endorsed by Google in any way. Google is a trademark of Google, Inc.
+44 1283 515606
chris@reviewboost.co.uk
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